Cashier/ Head Cashier

3 weeks ago


Yorktown Heights, New York, United States Lowe's Full time
Job Summary

As a Cashier/ Head Cashier at Lowe's, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. This role involves monitoring and identifying customers who need assistance at multiple self-checkout registers simultaneously, thanking customers for their business, and inviting them to return to our store.

Key Responsibilities
  • Customer Service: Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
  • Assisting Customers: Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
  • Operating Cash Registers: Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
  • Supervising Team Members: Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders).
  • Security and Safety: Removes security tags, verifies product information, and bags merchandise for customers, while also monitoring merchandise entering and leaving the store entrances and exits.
Requirements
  • Experience: 1 to 2 years of retail experience as a cashier, 1 to 2 years of experience identifying and selling products based on customer needs, and 1 to 2 years of experience working in any department at a Lowe's retail store.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and basic math skills.
Compensation

The starting rate of pay is $50 per hour, and may vary based on factors including position offered, location, education, training, and/or experience.


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