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Customer Service Associate

2 months ago

Tulsa, Oklahoma, United States Bricktown Brewery Restaurants Full time

About Bricktown Brewery Restaurants

At Bricktown Brewery Restaurants, we're passionate about crafting a welcoming and supportive environment where our team members thrive. We take pride in our commitment to friendly service, delicious food, and locally brewed beers.

Server Role Overview

As a Server, you'll play a vital role in creating memorable dining experiences for our guests. You'll be responsible for providing exceptional customer service, ensuring smooth order processing, and maintaining a positive and efficient atmosphere.

Key Responsibilities:

  • Delivering outstanding customer service by greeting guests warmly, taking orders accurately, and responding to their needs promptly and professionally.
  • Providing knowledgeable recommendations on our menu items, highlighting specials and catering to dietary preferences.
  • Efficiently processing orders, ensuring timely delivery of food and beverages while maintaining accuracy and attention to detail.
  • Handling payments securely and efficiently, providing accurate change and receipts.
  • Collaborating effectively with kitchen staff and fellow servers to maintain a seamless dining experience for our guests.

Qualifications:

  • Excellent communication and interpersonal skills, with the ability to build rapport with guests and create a welcoming atmosphere.
  • A team-oriented mindset, willing to assist colleagues and contribute to a positive work environment.
  • Physical stamina and mobility, as this role involves standing for extended periods, moving throughout the dining area, and lifting up to 50 pounds.