Program Director

4 weeks ago

Étreux, Hauts-de-France, United States Bay Cove Human Services, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Program Director to lead our Family Support Program at Bay Cove Human Services, Inc. The successful candidate will be responsible for overseeing the day-to-day operations of the program, supervising staff, and ensuring the delivery of high-quality services to families.

Key Responsibilities
  • Supervise and support program staff through regular supervision, staff meetings, and direct observation.
  • Provide crisis prevention and intervention services to families as needed.
  • Assist in the development and administration of policies and procedures for the program.
  • Oversee and ensure clinical and programmatic documentation is completed in accordance with Bay Cove Human Services and DDS standards.
  • Ensure that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DDS Licensing, and DDS Family Support reports.
  • Oversee fiscal management of all allocations, including required reporting and maintenance of fiscal information.
  • Manage Family Support application (BAYCIS) and act as liaison between the program and information services.
  • Review and maintain all expenditure plans and personal budgets for families, and review all check and mileage requests prior to submission in accordance with policy.
  • Monitor and submit monthly service delivery reports and billing.
  • Collaborate with accounting to ensure accuracy and compliance between contracts and FS expenditure plans and spending/services rendered.
  • Work with accounting, Director, and DDS to monitor FS contracts and budgets.
  • Process all FS authorizations for service as well as amendments.
Requirements
  • BA/BS in Psychology or related field preferred and two years previous work experience in a human service setting.
  • Minimum of 1 year supervisory experience.
  • Use of personal cellular telephone for work communication.
  • Bilingual in English and Cape Verdean, Creole, Spanish, Cantonese, Mandarin, or Vietnamese preferred but not required.
  • Demonstrated interpersonal skills, personal maturity, common sense, and good judgment.
  • Demonstrated organizational, clinical, and professional writing skills.
  • Demonstrated ability to work within complex housing, shelter, psychiatric, and medical systems.
  • Ability to work with others in a manner that promotes teamwork, cooperation, and community integration.
  • Demonstrated capacity to work with people with disabilities in a manner that promotes their dignity, safety, and growth.

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