Front of House Customer Service Specialist

6 days ago


Merrillville, Indiana, United States Wingstop Full time
About Us
At Wingstop, we pride ourselves on serving high-quality chicken wings and providing exceptional customer service. Our restaurants are designed to be welcoming and inviting, making it easy for guests to relax and enjoy their meal. As a Guest Service Team Member, you will be an integral part of our team, working closely with our management and crew members to ensure that every guest has an outstanding dining experience.

Salary Information:
We offer a competitive hourly rate based on your level of experience and qualifications. The estimated annual salary for this role is $27,000-$32,000. This amount may vary depending on factors such as performance, tenure, and market conditions.

Responsibilities:
- Greet and serve guests in a friendly and attentive manner
- Take orders and deliver food in a timely manner
- Maintain a clean and organized workspace
- Adhere to company policies and procedures
- Work collaboratively with the kitchen staff to ensure accurate order preparation

Requirements:
- High school diploma or equivalent required; some college education preferred
- 1+ years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Availability to work flexible hours, including evenings, weekends, and holidays

Working Environment:
Our restaurants are fast-paced environments where teamwork and effective communication are essential. As a Guest Service Team Member, you will work closely with our management and crew members to ensure that every guest has an outstanding dining experience. We strive to create a positive and inclusive work environment where everyone feels valued and supported.

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