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Retail Operations Manager

1 month ago

Van Horn, Texas, United States Pilot Company Full time
Job Overview

Pilot Company is a leading network of travel centers with a strong presence in the industry. As a Retail General Manager, you will play a crucial role in overseeing the operations of our high-volume retail facilities.

Key Responsibilities:

  • Develop and execute business plans to achieve sales and profit objectives
  • Ensure customer satisfaction and expectations are met
  • Conduct meetings with subordinate employees and maintain effective vendor relationships
  • Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
  • Drive sales, manage team members, track inventory, provide customer service, and perform P&L analysis

Requirements:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
  • Previous management proficiency in high-volume retail with P&L accountability
  • Ability to create and maintain a customer-focused culture

Benefits:

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay