Residential Support Representative

4 days ago


Joplin, Missouri, United States Cable One Full time
Job Opportunity

Cable One is offering a rewarding opportunity for a Residential Support Representative to join our team. As a key member of our customer care team, you will play a crucial role in securing new recurring revenue from residential prospects and existing customers.

About the Job
  • You will be responsible for developing strong relationships with customers to understand their needs and preferences.
  • Your duties will include responding to customer-generated tickets and providing personalized communication.
Responsibilities
  1. Develops strong relationships with customers to understand their needs and preferences.
  2. Responds to customer-generated tickets and provides personalized communication.
  3. Asks questions and actively listens to customers to understand their issues, demonstrating respect and concern at all times.
Qualifications
  • A minimum of one year of proven sales experience; or 2 years of college; or equivalent combination of sales experience and college education.
  • Stable work history.
  • Must have a valid driver's license, reliable transportation/vehicle where applicable, and automobile insurance as required by Hargray.
Compensation and Benefits
  • $45,000 - $60,000 per year, depending on experience.
  • Medical, dental, and vision plans - start when you start.
  • Life insurance (self, spouse, children).
  • Paid time off (vacation, holiday, and personal/sick days).
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation).


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