Residential Support Representative
4 days ago
Cable One is offering a rewarding opportunity for a Residential Support Representative to join our team. As a key member of our customer care team, you will play a crucial role in securing new recurring revenue from residential prospects and existing customers.
About the Job- You will be responsible for developing strong relationships with customers to understand their needs and preferences.
- Your duties will include responding to customer-generated tickets and providing personalized communication.
- Develops strong relationships with customers to understand their needs and preferences.
- Responds to customer-generated tickets and provides personalized communication.
- Asks questions and actively listens to customers to understand their issues, demonstrating respect and concern at all times.
- A minimum of one year of proven sales experience; or 2 years of college; or equivalent combination of sales experience and college education.
- Stable work history.
- Must have a valid driver's license, reliable transportation/vehicle where applicable, and automobile insurance as required by Hargray.
- $45,000 - $60,000 per year, depending on experience.
- Medical, dental, and vision plans - start when you start.
- Life insurance (self, spouse, children).
- Paid time off (vacation, holiday, and personal/sick days).
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation).
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