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Financial Services Representative
2 months ago
Join Our Team
Become a part of Mountain Credit Union as a Full-Time Client Services Associate, where you will play a crucial role in delivering outstanding service to our members. Your interactions will help address their financial needs and support them in achieving their financial aspirations. Your commitment and reliability will greatly enhance the member experience, fostering trust and satisfaction.
About Us
At Mountain Credit Union, we are dedicated to serving our community by providing exceptional financial services. We pride ourselves on making local decisions and delivering excellent customer service to the residents of western North Carolina.
Key Responsibilities
As a Client Services Associate, you will be the primary point of contact for our members, assisting them with inquiries related to their accounts, processing financial transactions, and offering guidance on loans, deposits, and fraud prevention. Your role will involve cultivating strong relationships with our members by promptly and accurately addressing their concerns, ensuring their financial needs are met effectively. Your commitment to excellence and integrity will contribute to the professional culture of our organization.
Essential Qualifications
To thrive as a Client Services Associate at Mountain Credit Union, candidates should exhibit exceptional attention to detail, a strong understanding of complex regulations and procedures, and proficiency in various software tools. Excellent interpersonal skills and the ability to empathize with members' financial situations are vital for success in this role. The ideal candidate will be customer-focused, capable of navigating challenging situations with professionalism, and demonstrate a genuine desire to enhance the overall member experience.
Skills Required
- Attention to detail and the ability to comprehend intricate regulations and procedures.
- Strong people skills and the capacity to empathize with members.
Start Your Journey with Us
If you believe this position aligns with your skills and aspirations, we encourage you to consider applying.
