Customer Experience Representative

3 weeks ago


Severna Park, Maryland, United States Hand and Stone Massage and Facial Spa Full time
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We are seeking a Customer Experience Representative to join our front desk team at our Severna Park location. The ideal candidate will have excellent communication skills, a positive attitude, and a winning personality. This role involves providing exceptional customer service, promoting products and services, and achieving performance-based goals.

We offer a competitive compensation package, including a base hourly rate of $15-$18 per hour, plus uncapped commission structure on membership sales. Our benefits include 401K options with 5% company matching, paid training, product and service discounts, and more. If you are a motivated individual who excels in customer-facing roles, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and membership sales and management.
  • Promote products and services passionately.
  • Communicate with Service Provider team and maximize appointment book.


  • Severna Park, Maryland, United States Harris Teeter Full time

    **Job Summary**Harris Teeter is seeking a skilled and customer-centric individual to join our team as a Cashier and Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.**Key Responsibilities:**Operating a cash...


  • Severna Park, Maryland, United States Smallcakes Full time

    About Us: At Smallcakes, we pride ourselves on delivering exceptional customer experiences and serving high-quality treats. We are committed to creating a positive and inclusive work environment where our employees can thrive.Job Description: As a Customer Service Representative, you will play a key role in ensuring that our customers have an enjoyable...


  • Severna Park, Maryland, United States Homestead Gardens Inc Full time

    Welcome to Homestead Gardens Inc, where we're passionate about helping our customers grow and thrive! We're currently looking for a talented and motivated individual to join our team as a Sales and Customer Service Representative.This is an excellent opportunity to start a fulfilling career in retail sales and customer service. You will be working in a...


  • Severna Park, Maryland, United States Hand & Stone - FGG Spas Full time

    Job Summary:We're seeking a highly motivated Sales Associate to join our front desk team at Hand & Stone Severna Park. As a Sales Associate, you will be responsible for providing exceptional customer experiences, promoting products and services, and driving sales growth. If you have a passion for connecting with people and delivering world-class service, we...


  • Severna Park, Maryland, United States Massage Envy Full time

    Join Our TeamMassage Envy Severna Park is seeking a talented Customer Experience Associate to deliver an exceptional experience for our clients. With a passion for helping others, you'll support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.This is a full-time opportunity with a...


  • Severna Park, Maryland, United States Cafe Rio Full time

    **Job Overview**Cafe Rio is seeking a dedicated and enthusiastic team member to join our Lochmanns Plaza Shopping Center location. As a Cashier, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience.**Key Responsibilities:**Process customer transactions accurately and efficiently using our...


  • Severna Park, Maryland, United States Planet Fitness Full time

    Estimated Salary: $14/hourWe are seeking a highly motivated individual to join our team as a Customer Service Representative. This role requires excellent communication skills and the ability to work effectively in a team environment.Job Description:Answer phones in a friendly manner using information scriptGreet members and respond to their queriesProcess...


  • Severna Park, Maryland, United States Harris Teeter Full time

    OverviewHarris Teeter is a leading retailer that prioritizes excellent customer service. As a Customer Service Clerk, you will be the face of our company, providing top-notch service to customers and exceeding their expectations.


  • Severna Park, Maryland, United States Hand & Stone - FGG Spas Full time

    Sales Associate Job DescriptionWe are seeking a skilled and motivated Sales Associate to join our team at Hand & Stone Severna Park. As a Sales Associate, you will be responsible for selling memberships and promoting our services to new and existing clients. If you have a passion for sales, enjoy working in a fast-paced environment, and are dedicated to...


  • Severna Park, Maryland, United States Giant Food Full time

    Giant Food, a leading grocer in the Baltimore-Washington area, seeks an exceptional individual to join its team as a PT Service Clerk in a bakery role.About UsWe're more than just a grocery store. With over 160 locations across Maryland, Virginia, Delaware, and Washington D.C., we strive to be the most trusted and loved local food retailer in our...


  • Severna Park, Maryland, United States Walmart Full time

    Key ResponsibilitiesAs a Front End Service Team Associate, your primary responsibilities will include:Greeting and thanking customersProcessing returns and refundsHandling financial transactionsResolving customer queries and concernsBenefits PackageWe offer a comprehensive benefits package to support the well-being of our associates, including:Competitive...


  • Severna Park, Maryland, United States Giant Food Full time

    Giant Food is a leading grocer in the Baltimore-Washington area, serving over 2 million customers weekly. Our commitment to quality and value has earned us the #1 spot in the market.About Giant FoodWith a rich history dating back to 1936, our company has grown from a single store on Georgia Avenue in Washington D.C. to over 160 locations spanning across...


  • Severna Park, Maryland, United States Planet Fitness Inc. Full time

    **Job Summary**We're seeking a friendly and outgoing Customer Service Representative to join our team at Planet Fitness!As a key member of our front desk staff, you'll be responsible for providing exceptional customer service to our members, answering phone calls in a professional and courteous manner, and responding to member questions and concerns in a...


  • Severna Park, Maryland, United States Planet Fitness Full time

    Job Description:We're seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Representative. This role is perfect for someone who enjoys working in a fast-paced environment, has excellent communication skills, and is passionate about providing exceptional customer service.Key Responsibilities:Answer phone calls and respond...


  • Severna Park, Maryland, United States Massage Envy Full time

    About UsMassage Envy Severna Park is a leading wellness center dedicated to providing exceptional massage therapy services. Our team is passionate about helping clients achieve their health and wellness goals.Job DescriptionWe are seeking a skilled Sales & Customer Service Associate to join our team. As a key member of our staff, you will be responsible for...


  • Severna Park, Maryland, United States Planet Fitness Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests.Key Responsibilities:Answer phone calls in a friendly manner using our information scriptGreet...


  • Severna Park, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is the #1 grocer in the Baltimore-Washington area, with over 160 stores spanning across D.C., Maryland, Virginia and Delaware. Our company has a rich legacy of innovation, quality, and value, dating back to our founding in 1936.We strive to be the most trusted and loved local food retailer in our community, offering a wide range of...


  • Severna Park, Maryland, United States Harris Teeter Full time

    We're seeking a skilled Part Time Cashier to join our retail team at Harris Teeter. In this role, you'll have the opportunity to work in a dynamic environment, interacting with customers and colleagues daily. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest leaves our store satisfied.About Harris...


  • Severna Park, Maryland, United States Massage Envy Full time

    Join Our Team:Massage Envy Severna Park is a dynamic wellness center that's hiring a Client Care Representative to join our team. As a Client Care Representative, you'll be responsible for providing exceptional customer service, promoting Total Body Care, and supporting clinic flow.Salary and Benefits:The estimated salary for this role is $55,000 - $75,000...


  • Severna Park, Maryland, United States Massage Envy Full time

    About Massage Envy Severna ParkWe're a team passionate about helping others feel their best. Our mission is to provide exceptional customer service, promote total body care, and support our team members in their career growth.