Membership Experience Coordinator
2 weeks ago
We're seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Representative. This role is perfect for someone who enjoys working in a fast-paced environment, has excellent communication skills, and is passionate about providing exceptional customer service.
Key Responsibilities:- Answer phone calls and respond to member inquiries in a timely and professional manner
- Process transactions, including beverage and merchandise sales
- Promote our fitness classes and services to members and non-members
- Assist with membership sales and promotions
- Maintain accurate records and reports
- Candidate should have previous customer service experience
- High school diploma/GED equivalent required
- Basic computer skills and knowledge of point of sale systems
- Friendly and approachable demeanor
This role offers an estimated salary range of $14-$16 per hour, depending on location and experience. Additionally, you'll have opportunities for professional growth and development within our company.
About Planet Fitness:We're a leading fitness center chain with over 2,000 locations across the US and internationally. Our mission is to create a Judgement Free Zone where everyone feels welcome and supported in their fitness journey.
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