Plumbing Service Coordinator

2 weeks ago


Daly City, California, United States Works Plumbing Full time
Job Summary

Works Plumbing is seeking a skilled Plumbing Dispatcher / Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, scheduling service calls, and dispatching field technicians.

This is a full-time position with a competitive hourly wage, flexible schedules, and a range of benefits, including medical, dental, life insurance, paid vacation, and paid time off (PTO). We offer on-the-job training and a supportive work environment that values teamwork and employee satisfaction.

About Works Plumbing

With over 20 years of experience, Works Plumbing has established itself as a trusted provider of full-service plumbing maintenance and repairs. Our commitment to quality, efficiency, and customer satisfaction has earned us a reputation as a leader in the industry.

We are dedicated to hiring and retaining the best talent in the business, and we offer our employees a range of opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Provide exceptional customer service to clients via phone and email
  • Schedule service calls and dispatch field technicians
  • Manage customer information and maintain accurate records
  • Work collaboratively with the service team to ensure timely and efficient service delivery
  • Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
  • Excellent communication and phone skills
  • Happy and positive attitude
  • Basic computer skills
  • Ability to pass a background check and drug test

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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