Patient Access Coordinator

2 weeks ago


Humble, Texas, United States Memorial Hermann Health System Full time
Job Summary

At Memorial Hermann Health System, we strive to deliver exceptional patient care while fostering a culture of compassion, efficiency, and personalized experiences. As a Patient Access Representative, you will play a vital role in ensuring seamless patient interactions, from scheduling appointments to verifying insurance eligibility.

Key Responsibilities
  • Schedule patient appointments and accurately enter relevant information into our computer system.
  • Obtain demographic, insurance, and financial information from patients or guarantors, ensuring high accuracy and attention to detail.
  • Explain required forms to patients or guarantors, obtaining necessary signatures and ensuring medical necessity compliance.
  • Protect the financial integrity of our facility by collecting patient liability, establishing payment arrangements, and discussing payment options.
  • Verify insurance eligibility and benefits, ensuring timely notifications and authorizations.
  • Post payments in the computer system, generating patient receipts and resolving account issues.
  • Function as a team leader, ensuring daily processes are complete, scheduling employees, and providing support during employee orientation and training.
Requirements
  • High School Diploma or GED preferred.
  • Three years of experience in a hospital or medical business office setting.
  • Ability to multitask, proficient typing/keyboarding skills, and supervisory experience preferred.
What We Offer

As a valued member of our team, you will enjoy a dynamic work environment, opportunities for professional growth and development, and a commitment to creating healthier communities. If you are passionate about delivering exceptional patient care and contributing to our mission, we encourage you to apply.



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