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Race & Sports Cashier - Customer Service Expert

2 months ago


Las Vegas, Nevada, United States Boyd Gaming Full time

Job Summary

Boyd Gaming Corporation is a leading casino entertainment company in the United States, committed to delivering exceptional customer experiences. We are seeking a skilled Race & Sports Cashier to join our team, providing top-notch customer service and ensuring seamless wagering experiences for our guests.

Key Responsibilities

  • Customer Service: Provide excellent customer service by accepting wagers for various race and/or sports events, verifying and cashing winning tickets, and addressing guest inquiries.
  • Racing and Sports Knowledge: Possess in-depth knowledge of racing and sports wagering, including various types of wagers, limits, and rules.
  • Technical Skills: Utilize the company's computer system to generate tickets, cash winning tickets, and maintain accurate records.
  • Bank Management: Retrieve, verify, and maintain the accuracy of bank records.
  • Regulatory Compliance: Ensure compliance with company, departmental, and regulatory guidelines at all times.

Requirements

  • Age: Must be at least 21 years of age.
  • Experience: Six (6) months of prior experience in Race & Sports wagering preferred; prior cash handling experience required.
  • Technical Skills: Ability to process wagers using the company's computer/software systems.
  • Communication Skills: Excellent communication and customer service skills, with the ability to fluently communicate in English.
  • Licenses and Certifications: Must be able to obtain/maintain any necessary licenses and/or certifications.

Equal Opportunity Employer

Boyd Gaming is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.