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Shift Supervisor

1 month ago

Las Vegas, Nevada, United States Suncoast Hotel & Casino Full time
Job Description

Boyd Gaming Corporation is seeking a highly skilled Shift Supervisor to oversee the operations of the Race and Sports Book during assigned shifts. This role involves approving or denying wagers from customers, scheduling staff, and ensuring compliance with gaming and company regulations.

  • Oversee daily operations of the Race and Sports Book to ensure smooth and effective performance.
  • Verify compliance with Title 31 and Reg. 22, log transactions that fall under state reporting thresholds.
  • Ensure employees perform services and transactions in accordance with Company policies and gaming regulations.
  • Fully understand and operate betting terminals, as well as the Race & Sports betting system.
  • Set schedule and maintain TV channels for Race & Sports book, as well as control TVs throughout the casino.
  • Supervise Race & Sports personnel and administer discipline up to and including discharge. Coach and offer guidance to team members.
  • Maintain written records and documents of shift transactions, gaming regulations, personnel actions, etc.
  • Report safety and maintenance issues in a timely manner before the end of the shift.
  • Handle guest comments and complaints in a timely manner in accordance with Company policies.
  • Assure the Race & Sports book is properly equipped by monitoring supply stock and ordering of supplies.
  • Approve winning payoffs over specified limits.
  • Other duties as assigned by management.

Qualifications:

  • Must be at least 21 years of age.
  • Must have two (2) years experience working in Race & Sports.
  • Must have a high school diploma or equivalent.
  • Must have excellent communication, customer service, and interpersonal skills.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
  • Ability to operate Stadium computer software system.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.