Club Experience Specialist

3 days ago


Bountiful, Utah, United States Planet Fitness Full time
Are you looking for a rewarding career where you can make a real difference in people's lives? Do you have a passion for fitness and customer service?

About Our Mission
Our mission at Planet Fitness is to enhance people's lives by providing an affordable, high-quality fitness experience. We believe that everyone deserves a judgement-free zone where they can work out and feel comfortable. Our goal is to create a supportive community where members can achieve their fitness goals and improve their overall well-being.

Your Role
We are seeking a motivated Member Services Associate to join our team. As a member of our staff, you will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. Your responsibilities will include greeting members and guests, answering phones in a friendly manner, checking members in, touring and signing up new members, logging amenities and communicating updates and events to members and guests. Additionally, you will be responsible for maintaining the cleanliness and organization of the club, including the front desk area, lobby, exercise equipment, and restrooms.

What We Offer
We offer a competitive hourly rate of $12.00, plus a comprehensive benefits package, including medical, dental, vision insurance, PTO, free Black Card membership, 401(K) and Roth retirement savings plans, healthcare and dependent care flexible spending accounts, STD, LTD, term life insurance, and other benefits.

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