Studio Manager

4 days ago


Tallahassee, Florida, United States Club Pilates - North Tallahassee Full time
Job Overview

Club Pilates is seeking a dynamic and dedicated Studio Manager to oversee the day-to-day operations of our North Tallahassee studio. The ideal candidate will be based year-round in Tallahassee, highly organized, self-motivated, and possess strong sales and customer service skills.

Key Responsibilities
  • Sales & Member Engagement: Drive membership sales, ensure a high conversion rate of prospects, engage with members to promote retention, and handle membership upgrades, downgrades, cancellations, freezes, inquiries, and collect outstanding dues.
  • Operational Management: Ensure the studio is kept clean, address any maintenance issues promptly, manage studio inventory, and ensure all studio systems and equipment are in excellent working condition.
  • Compliance & Administrative Duties: Ensure the studio operates in compliance with all Club Pilates, legal and regulatory, business, and financial guidelines and procedures, track and report expenses, and manage and document incident reports.
  • Team Leadership: Train and supervise new and existing sales associates, model superior customer service, create and maintain staff schedules, and foster a positive, upbeat, and friendly work environment.
Qualifications and Skills
  • Proven experience in a management role, preferably in a sales or customer service environment.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and take initiative.
  • Ability to manage and drive four revenue streams: memberships, retail, private training, and teacher training.
  • Ability to excel in a fast-changing, diverse environment.
  • Positive attitude, friendly demeanor, and a passion for helping others.
Compensation
  • This position offers a competitive pay, commission paid on sales, and opportunity to bonus based on performance.
  • Growth potential within the company.

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