Housekeeping Attendant

4 weeks ago


Dover, Delaware, United States Bally's Corporation Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at Bally's Dover. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and comfort of our hotel rooms, providing exceptional customer service to our guests, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Clean and maintain hotel rooms, including bathrooms, to the highest standards of cleanliness and hygiene.
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Report any damaged or missing guestroom items to supervisory staff immediately.
  • Participate in daily inspections of completed work with supervisory staff to ensure high standards are met.
  • Work safely, following all established safety rules and regulations.
  • Communicate effectively with co-workers, supervisors, and guests.
  • Follow all relevant policies and procedures.
  • Comply with the company's recycling program standards.
Requirements
  • High school diploma, GED, or equivalent experience preferred.
  • Must be able to understand and communicate in English and possess good communication skills.
  • Must be friendly and cooperative.
  • Must be able to report to work on time as scheduled.
  • Must be able to work weekends, holidays, and nights as needed.
  • Must be able to successfully pass a background check.
  • Must present an overall professional appearance and report to work in appropriate attire.
Work Environment

This role requires the ability to work in a fast-paced environment, with frequent lifting, bending, and standing. The successful candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail.

Bally's Dover is an equal opportunity employer.



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