Multifamily Property Support Specialist

4 days ago


Philadelphia, Pennsylvania, United States 4 Walls Inc. Full time
About the Role

We are looking for a talented Multifamily Property Support Specialist to join our fast-paced team at 4 Walls Inc. The successful candidate will be responsible for ensuring customer satisfaction and driving product adoption.

Estimated Salary: $45-50k based on industry standards and location.

Key Responsibilities
  • Solve complex customer problems through technical and operational support.
  • Deliver engaging client-facing services to promote product adoption and retention.
  • Contribute to the development of new procedures and checklists to improve support quality.
Desired Skills and Experience
  • 2+ years of customer support experience in a multifamily property management environment.
  • Excellent problem-solving and critical thinking skills.
  • Experience working with CRM software and other SaaS tools.
  • Action-oriented and self-disciplined individual.


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