Retail Sales Associate

1 week ago


Exeter, New Hampshire, United States BJ's Wholesale Club Full time
Job Summary

As a Retail Sales Associate at BJ's Wholesale Club, you will be responsible for executing acquisition, renewal, and upgrade of BJ's Loyalty Programs. You will also be responsible for handling merchandise returns, exchanges, and general customer service inquiries. Your primary goal will be to provide excellent and efficient member service.

Key Responsibilities
  • Execute acquisition, renewal, and upgrade of BJ's Loyalty Programs
  • Handle merchandise returns, exchanges, and general customer service inquiries
  • Provide excellent and efficient member service
  • Support the application of club policies, procedures, and compliance
  • Act with honesty and integrity and lead with the member in mind to address any and all concerns
Requirements
  • Prior front-line/customer service or previous sales experience preferred
  • Results-driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred
Work Environment

Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.

Compensation

The pay range for this position is starting from $16.50.



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