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Parking Operations Manager

2 months ago

Houston, Texas, United States ASM Global Full time
About the Company

ASM Global is a leading provider of venue management and event services, renowned for delivering exceptional experiences for millions of people worldwide. Our team is dedicated to delivering world-class events and services, and we're seeking a talented individual to join our team as a Part-Time Parking Lead at NRG Park in Houston, Texas.

Job Summary

We're looking for a highly motivated and customer-focused individual to lead our parking team at NRG Park. As a Part-Time Parking Lead, you will be responsible for ensuring the smooth operation of parking services for all events and venues within the park. This is a unique opportunity to work in a fast-paced environment, interact with clients and guests, and be part of a dynamic team.

Key Responsibilities
  • Provide exceptional customer service to guests, clients, and vendors
  • Effectively communicate with team members, supervisors, and clients to ensure seamless event execution
  • Assist with training and coaching team members to ensure high-quality service delivery
  • Collaborate with the parking supervisor to develop and implement daily parking plans
  • Oversee parking staff to ensure job conformity and maintain effective workflow
  • Monitor staff levels and locations to ensure efficient parking operations
  • Coordinate with parking supervisors and management to ensure a steady flow of traffic
  • Maintain a high level of professionalism and adhere to company policies and procedures
Supervisory Responsibilities

Carry out supervisory responsibilities in accordance with company policies and applicable laws

Requirements
  • High school diploma or equivalent preferred
  • Technical school certificate or degree a plus
  • Candidates with traffic control or parking experience will be considered
  • Ability to work independently and exercise judgment and initiative
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and remain flexible
  • Reliable form of transportation and communication
Physical Demands

Regularly required to move around the facility, stand for long hours, and talk and hear. Must perform strenuous physical duties, including lifting, carrying, moving, and climbing. Must be able to lift 50lbs and stand for 8-10 hours a day. Must be able to stretch and reach.

What We Offer
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance