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Retail Sales Associate

2 months ago

Federal Way, Washington, United States DSW Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at DSW. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting salesfloor and warehouse functions.

Key Responsibilities
  • Provide friendly and respectful service to customers, assessing their needs and providing assistance as needed.
  • Execute the company's customer service model, prioritizing the customer experience above all else.
  • Perform salesfloor and warehouse functions, including assisting customers, processing transactions, and maintaining inventory.
  • Comply with all company policies and procedures, demonstrating behaviors that align with our values of Accountability, Collaboration, Humility, and Passion.
Requirements
  • Professional and friendly demeanor.
  • Excellent customer service skills.
  • Ability to move with tempo to meet time-bound expectations.
  • Good written and verbal communication skills.
  • Proficient in using technology to engage with customers.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting ability, including lifting up to 50 pounds on an occasional to frequent basis.
Preferred Qualifications
  • Minimum of 1 year of retail experience as a Cashier, Retail Floor Generalist, or Store Receiver.