Cannabis Sales Associate
4 days ago
About the Role:
We are seeking a highly motivated and customer-focused Dispensary Associate to join our team at Trulieve. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.
Key Responsibilities:
- Provide empathetic and compassionate customer service to patients and guests.
- Offer product knowledge and education to customers, helping them make informed decisions about their cannabis purchases.
- Process patient orders in a timely and efficient manner, ensuring accuracy and attention to detail.
- Work collaboratively with management and colleagues to maintain a clean and well-stocked workspace.
- Assist with returns and exchanges, following company policies and procedures.
- Document customer issues and concerns on customer profiles.
Requirements:
- High school diploma or equivalent required.
- Minimum 21 years of age (or 18 in CT, PA, and WV).
- Prior experience in retail and/or customer service preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Valid driver's license and clean driving record (for Delivery Associate role).
What We Offer:
- A comprehensive benefits package, including paid time off.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Equal Opportunity Employer: Trulieve is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by federal, state, or local laws.
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