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Senior Application Program Manager

2 months ago


Baton Rouge, Louisiana, United States Rose International Full time
Job Summary

Rose International is seeking a highly skilled and experienced Application Program Manager to join our team. As an Application Program Manager, you will be responsible for working with customers and internal teams to ensure customer expectations are met and all stakeholders are informed.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with customers to understand their needs and expectations.
  • Project Management: Oversee the entire project lifecycle, from planning to execution, to ensure timely and successful delivery.
  • Communication: Coordinate meetings and ensure all stakeholders are informed and aligned.
  • Process Improvement: Identify areas for improvement and implement industry-standard policies and procedures to ensure efficiency and quality.
  • Service-Level Agreements: Collaborate with customers to develop and implement service-level agreements and operating-level agreements for enterprise-level web-based content management systems.
Requirements
  • At least five years of experience as an Application Program Manager.
  • At least three years of experience working with large customers (500+ employees).
  • Experience writing service-level agreements and operating-level agreements for content management systems or enterprise-level websites.
  • Excellent communication and project management skills.
  • A clear understanding of website creation best practices and industry standards.
Benefits

Rose International offers a competitive compensation package and a dynamic work environment. For more information on benefits, please visit our website.