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Procurement Support Specialist

2 months ago

Bentonville, Arkansas, United States CBRE Full time
About the Role

This is a team member position on the Property Management Procure to Pay (P2P) Support team. The Analyst role provides support and technical assistance to Property Management users for complex issues while meeting defined service level expectations. Identifies issues, researches causes, and provides solutions for Property Management teams.

Key Responsibilities
  • Respond to stakeholder inquiries regarding P2P processes and capabilities.
  • Resolve complex issues, including escalated requests from lower level support staff.
  • Research and support P2P modules and test processes using defined guidelines.
  • Develop relationships with P2P system users.
  • Gather information on areas of improvement and recommend changes to increase user satisfaction.
  • Log work tickets. Provide end-users with a simple explanation of ways to use the systems in a more efficient manner.
  • Follow procedures for complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.
  • Deliver correspondence, presentations, and other materials for training.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Impact the quality of own work.
  • Work within standardized procedures and practices to achieve objectives and meet deadlines.
  • Exchange straightforward information, ask questions, and check for understanding.
Requirements
  • Bachelor's Degree in Accounting, Finance, Business Administration, MIS or related field preferred or 4-6 years of equivalent work experience in similar field.
  • Ability to comprehend, analyze, and solve complex problems in standard and non-standard situations.
  • Experience with analyzing information and standard practices to make judgments.
  • Advanced organizational skills, attention to detail, and openness to new ideas and procedures.
  • Understanding of key property management terms and principles.
  • Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why CBRE?

When you join CBRE, you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results. To enable your success, we provide the best tools, training, and leaders in the industry.

Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)