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Tennis Shop Associate

2 months ago

Birmingham, Alabama, United States The Sports Facilities Companies Full time
About the Position

The Tennis Pro Shop Attendant is a key member of our team, responsible for providing exceptional customer service and ensuring a positive experience for our guests. As the first point of contact, you will be the face of our facility, and your friendly demeanor and attention to detail will make all the difference.

Key Responsibilities
  • Customer Service: Greet and welcome members and their guests, providing a warm and inviting atmosphere.
  • Point of Sale Operations: Accurately process transactions, manage inventory, and maintain a clean and organized point of sale area.
  • Facility Maintenance: Assist with opening and closing duties, including cleaning and maintaining indoor and outdoor seating areas.
  • Communication: Answer phone calls, take reservations, and deliver messages in a prompt and polite manner.
  • Team Support: Assist the tennis coordinator with daily tasks, including scheduling and facility policies.
Requirements
  • Excellent Communication Skills: Ability to interact with a wide range of ages, from pre-school to adult, in a friendly and professional manner.
  • Flexibility: Willingness to work a variety of shifts, including nights, weekends, and holidays.
  • Attention to Detail: Ability to multitask, prioritize, and maintain focus in a fast-paced environment.
  • Teamwork: Strong ability to work collaboratively with others, including athletes, guests, visitors, and fellow team members.
  • Initiative: Proactive approach to taking personal initiative for the betterment of the team and facility.
  • Safety and Wellbeing: Commitment to ensuring the safety and wellbeing of others, including athletes, guests, and team members.