Residential Pest Management Representative

4 weeks ago


Charlotte, North Carolina, United States BugOut Full time

Are you passionate about delivering exceptional customer experiences and driving business growth? BugOut is seeking a highly motivated Residential Pest Management Representative to join our team.

Company Overview

BugOut is a leading provider of pest control services, dedicated to protecting people, enhancing lives, and preserving the planet. As a member of our team, you'll be part of a world-class organization that rewards high performance and promotes from within.

Estimated Salary: $55,000 - $70,000 per year, depending on location and experience

Job Description

As a Residential Pest Management Representative, your primary responsibility will be to sell BugOut's residential pest management services and products to new and existing customers while maintaining exceptional customer service. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of our products and services.

Key Responsibilities:

  • Assess customers' needs by performing a needs analysis based on customer concerns using expert knowledge of our products and services
  • Visually inspect homes and businesses for pests, pest harborage, pest entries, etc.
  • Sell pest control solutions for residential customers
  • Collaborate with our customer service center, Inside Sales department, and technicians for increased opportunities
  • Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
  • Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services
  • Complete Home diagram using Sales CRM and provide to ensure clear understanding of customer home and possible challenges
  • Follow up on past proposals to close sales opportunities
  • Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
  • Complete daily activities and sales performance using the company sales CRM

Required Skills and Qualifications:

  • High school diploma or equivalent
  • Prefer Associate's or Technical degree
  • Pest Industry certifications a plus
  • Must have 1 or more years of sales or pest technician experience
  • Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role
  • Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
  • Must have a valid driver's license
  • Must have a driving record with no motor vehicle violations within the last year
  • Travel up to 100% of time within assigned territory(s)
  • Must pass pre-employment background screen

Benefits:

  • Competitive pay and performance incentives
  • Multiple avenues for career growth and training
  • Tuition Reimbursement benefits for full-time colleagues
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
  • 401(k) retirement plan with company-matching contributions
  • Vacation days, sick days, company-paid holidays, and floating holidays


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