Customer Experience Representative

1 week ago


Tustin, California, United States YAXIN INC Full time
About the Role

We are seeking an experienced Sales Assistant to join our team at Yaxin Flexible Packaging's southern California office. This individual will be responsible for building relationships with clients, managing email, and resolving customer issues.

Responsibilities
  1. Manage office operations including daily presence, tradeshow equipment, and meeting coordination.
  2. Provide exceptional customer service by responding to product and order status inquiries and resolving occasional mistakes.
  3. Assist the sales team with the quoting process and maintain sample and sales literature inventory.
Requirements
  • Experience in the packaging industry or a related field.
  • Sales experience preferred but not required.
  • Strong communication and problem-solving skills.
  • Familiarity with Microsoft systems including Word, Excel, and PowerPoint.
  • Ability to read, write, and perform basic math.
Salary: $55,000 - $70,000 per year

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