Customer Service Representative

5 days ago


Tustin, California, United States CVS Health Full time

We are seeking a Customer Service Representative to join our team at CVS Health. This is a customer-facing role that requires excellent communication and problem-solving skills.

The successful candidate will have the ability to work independently and as part of a team, providing exceptional customer service in a fast-paced retail environment. They will be responsible for assisting customers with their queries, processing transactions accurately, and maintaining the sales floor in a tidy and organized manner.

In this role, you will have the opportunity to develop your skills in customer service, cash handling, and inventory management. You will also be working closely with other team members to achieve sales targets and provide a positive shopping experience for our customers.

**Essential Functions:**

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately performing cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager

**Salary:** The estimated salary for this position is between $16.00 and $22.00 per hour, depending on experience and qualifications.



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