Sales and Customer Service Representative

4 hours ago


Spring, Texas, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at Massage Envy. As a key member of our front desk team, you will play a critical role in driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.

Responsibilities:

  • Drive membership sales and member retention through effective communication and relationship-building skills
  • Create a positive and welcoming experience for clients, ensuring their needs are met and exceeded
  • Responsible for educating clients on the benefits of our wellness programs and services
  • Seamlessly multitask between answering phones, setting appointments, greeting clients, and processing payments
  • Assist in maintaining the cleanliness and organization of the location

Benefits:

  • Competitive hourly rate of $15.00
  • Excellent medical, dental, and vision plans
  • Paid time off and comprehensive 401K package
  • 45% discount on products and services
  • Employee referral bonuses and free monthly massage/skincare services

About Massage Envy:

Massage Envy is a leading provider of massage and wellness services, with a strong commitment to customer satisfaction and employee development. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and advancement.



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