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Assistant Manager

2 months ago

Swansea, Massachusetts, United States Subway - 3597-0 Full time
Job Overview

As a key member of the Subway Team, you will play a vital role in ensuring the success of our restaurant operations. As an Assistant Manager, you will be responsible for overseeing the day-to-day activities of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the smooth operation of our food preparation and service processes.

Key Responsibilities
  • Staff Management: Supervise and manage a team of staff, including assigning tasks, evaluating performance, and providing coaching and development opportunities.
  • Customer Service: Ensure that all customers receive an exceptional dining experience, responding promptly to their needs and resolving any issues that may arise.
  • Food Preparation and Service: Oversee the preparation and serving of food, ensuring that all menu items are prepared to the highest standards and presented in a clean and appealing manner.
  • Restaurant Maintenance: Maintain the cleanliness and organization of the restaurant, including the kitchen, dining area, and restrooms.
  • Inventory Management: Manage inventory levels, including ordering supplies and monitoring stock levels to ensure that we have the necessary resources to meet customer demand.
  • Scheduling and Training: Schedule staff and provide training and development opportunities to ensure that they have the skills and knowledge needed to perform their roles effectively.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in a restaurant operation, preferably with supervisory experience.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers. Computer knowledge is desirable.
Working Conditions

The Assistant Manager role requires the ability to work in a fast-paced environment, with a high level of energy and enthusiasm. You will be required to stand for long periods, lift up to 30 pounds, and work in a variety of temperatures. You will also be required to work a variety of shifts, including evenings, weekends, and holidays.