Field Service Technician

2 days ago

Fort Hood, Texas, United States Leidos Full time

Leidos seeks a skilled Field Service Technician to support the Radio Frequency In-Transit Visibility (RF-ITV) program. This remote position could be based out of the Fort Cavazos, TX area, with approximately 50% travel throughout the Southern United States.

This is an opportunity to utilize your IT experience and troubleshooting skills. As a Field Service Technician, you will work on maintaining and expanding the technological infrastructure that provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS).

Primary Responsibilities:

  • Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into local military commands' networks and ensure interoperability/sustainability.
  • Provide independent oversight and responsibility for RF-ITV read nodes within your area of responsibility, ensuring an Operational Readiness (OR) Rate of 95%.
  • Analyze system health and determine solutions for problem areas using reporting/collaboration/communications tools like the ITV Global Helpdesk and Daily ITV Report.
  • Respond to system outages, resolve problems within specified Standard Operating Procedures (SOPs), and record all progress in ISS Service Management Tickets (SMTs).
  • Ensure compliance with all local command procedural and policy requirements.

Basic Qualifications:

  • Bachelor's Degree and 4-8 years of applicable experience, Master's Degree with 2-6 years of applicable experience, or 12+ years of experience in lieu of a degree.
  • Current driver's license, own vehicle, and ability to drive continuously for up to four hours.
  • Able to climb a ladder or ascend at least 25 feet in a lift (bucket) truck.
  • Intermediate computer skills and knowledge, including operating and troubleshooting hardware and software.
  • DoD Directive 8570 Information Assurance Technical (IAT) Level II certification, such as CompTIA Security+ CE.

Salary Range: $72,150 - $130,425 per year. The salary range is subject to change based on business needs and may vary based on individual qualifications and performance.

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