Creative Retail Specialist

6 days ago


Layton, Utah, United States Michaels Stores Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Service Team Member at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining store recovery standards, and supporting various retail operations.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Maintain store recovery standards, ensuring that all areas of the store meet company expectations.
  • Support various retail operations, including truck unloading, stocking, and planogram processes.
  • Participate in cross-training programs to enhance knowledge and skills.
  • Contribute to achieving sales goals by promoting products, services, and loyalty programs to customers.
Requirements
  • Retail and/or customer service experience preferred.


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