Cocktail Specialist

2 weeks ago


Milwaukee, Wisconsin, United States Cambria Hotel Downtown Milwaukee Full time
Position Overview

As a vibrant establishment, we are seeking a skilled Cocktail Specialist who possesses a friendly demeanor and a commitment to exceptional customer service. Your primary responsibility will be to ensure that guests enjoy a delightful experience at the bar. This role involves taking drink orders, crafting a variety of classic and innovative cocktails, providing recommendations for wines and beers, and upholding the cleanliness of the bar area consistently.

This position calls for a proactive individual with strong organizational skills and a customer-centric approach. If you have a passion for mixology, enjoy engaging with patrons, and thrive in a dynamic environment, we encourage you to consider this opportunity.

Key Responsibilities:
  • Manage inventory by ordering necessary bar supplies, tracking stock levels of wine, liquor, and beer, and ensuring a sufficient supply of glassware while alerting management of any shortages.
  • Process customer orders and serve a diverse selection of alcoholic and non-alcoholic beverages, including cocktails, wine, and beer.
  • Maintain cleanliness and organization of the bar area, including completing side work for both opening and closing shifts.
  • Ensure all customer tabs are settled and accurately record daily sales totals in the point of sale system.
  • Verify patrons' ages through identification and serve alcoholic beverages in compliance with all relevant regulations.
Qualifications:
  • Strong communication and interpersonal skills for effective interaction with customers and team members.
  • Demonstrated experience in customer service with a focus on guest satisfaction.
  • High school diploma or equivalent certification is required.
  • Exceptional time management and organizational capabilities.
  • Previous experience in the food and beverage industry is preferred.
About Us

The Cambria Hotel Milwaukee Downtown is situated in a prime location, offering easy access to a variety of shopping, dining, and entertainment options. Our establishment is dedicated to providing a memorable experience for all guests, making it an ideal place for both leisure and business travelers.


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