Reliability Engineer

2 days ago

Santa Clara, California, United States Palo Alto Networks Full time
About the Role

Palo Alto Networks is seeking a highly motivated and experienced Reliability Engineer to join our team. As a key member of our Hardware Quality and Compliance Engineering team, you will play a critical role in ensuring the quality and reliability of our new products from inception through the first year in production.

Key Responsibilities
  • Establish and maintain controls and document procedures related to NPI product quality and reliability
  • Aid Development and Production teams in introducing new products
  • Define and execute initiatives to permanently eliminate quality and reliability issues
  • Develop product performance dashboard metrics and maintain them for the first 12 months after product launch
  • Support executive level product quality and reliability reporting enabling product quality and reliability reviews
  • Provide reliability inputs for quarterly business and quality reviews with suppliers
  • Provide technical support for failure analysis, for corrective & preventive action processes, as well as for statistical analysis such as sampling plans and comparing actual with expected outcomes
  • Provide technical support for electrical, electronic & mechanical component's quality and reliability standards
  • Act as a technical resource supporting root cause analysis down to chemistry and physics of failures
Requirements
  • Bachelor's Degree or higher in an applied science or engineering field
  • 10 to 12 years progressive experience in reliability engineering or reliability centered quality work for networking products
  • Creating credible failure rate predictions for components from their operational descriptions is a plus
  • Has worked successfully directly with hardware, software and mechanical development teams
  • Strong statistical, data analysis, investigative and problem-solving skills
  • Design for reliability processes and quality improvement methodologies
  • Experience with Quality Management Systems is a plus
  • Proficient with Reliasoft Lambda Predict
  • Willingness to travel when required
  • Excellent problem-solving and analytical skills
Desired Skills
  • Hardware product MTBF prediction experience highly desired
  • Working knowledge of Reliability and Quality Engineering tools such as Reliasoft tool suite or equivalent
  • Familiar with reliability testing such as HALT, HAST, ORT and Fault Insertion Testing
  • Understanding of Design for Excellence methodologies
  • Has been involved with process development, documentation and implementation including, but not limited to, NPI, DVT, DFx, ORT, HALT, Reliability & Risk Assessment, Failure Analysis, Root Cause & Corrective Action, etc.
About Us

Palo Alto Networks is a cybersecurity company that protects our digital way of life. We're a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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