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Customer Service Representative

2 months ago


Orlando, Florida, United States Karen Blandon - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing them with exceptional service and support.
  • Needs Assessment: Identify the needs of our customers and provide them with relevant solutions, including insurance products and services.
  • Marketing and Sales: Develop and implement marketing strategies to attract new customers and promote our products and services.
  • Team Collaboration: Work closely with our team to achieve sales goals and provide exceptional customer service.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Be customer-focused and able to understand and meet the needs of our customers.
  • Marketing and Sales Experience: Have experience in marketing and sales, with a proven track record of success.
  • Team Player: Be a team player, with the ability to work collaboratively with our team to achieve sales goals.
What We Offer
  • Competitive Salary and Commission: Earn a competitive salary and commission, with opportunities for advancement.
  • Benefits Package: Receive a comprehensive benefits package, including paid time off and training opportunities.
  • Opportunity for Advancement: Have the opportunity to advance your career and take on new challenges.