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IT Infrastructure Architect

2 months ago

Tulsa, Oklahoma, United States SageNet LLC Full time
Job Description

SageNet LLC is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity solutions. The company connects, manages, and protects technologies and devices across widely distributed enterprises, empowering customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

SageNet is passionate about Trusted Connections, creating reliable, secure technological connections for its customers and building trusted human connections with its customers, partners, and communities.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 220,000 endpoints.

Job Purpose

We are seeking a highly skilled and experienced Infrastructure Solutions Engineer to join our team. The successful candidate will be responsible for designing, implementing, and managing both on-premises and cloud-based infrastructure solutions that support the reliability, scalability, and security of our IT environment.

Key Responsibilities
  • Design and implement infrastructure solutions that meet the company's needs.
  • Manage and maintain on-premises systems and infrastructure server, storage, and network infrastructure, including Fortinet, Cisco, Nimble, as well as cloud systems GCP and AWS, to ensure optimal performance.
  • Develop automation and scripting to streamline operations using Ansible, Terraform, and Python.
  • Ensure security and compliance standards are met and maintained across all infrastructure.
  • Design and Maintain backup and disaster recovery plans to protect company data.
  • Monitor and maintain system performance leveraging NMS tools such as Zabbix and SolarWinds.
  • Responsible for reporting leveraging defined KPIs (Key Performance Indicators).
  • Provide collaboration and support to other teams within the organization.
  • All other duties as assigned.
Qualifications
  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
  • Experience with system backup technologies, VEEAM preferred.
  • High-level understanding and administration of Office365, EntraID, GCP, and AWS.
  • Demonstrated proficiency with VMWare and Hyper-V platforms.
  • Strong understanding of security principles and best practices.
  • Experience with containerization and orchestration tools, Docker, and Kubernetes.
  • Knowledge of DevOps practices and CI/CD pipelines.
  • Strong knowledge of authentication methods, such as SAML/SSO and transport protocols, TLS, HTTPS, SAML, LDAP, SSL.
  • Working knowledge of the Atlassian Suite of products.
  • PMO methodologies.
  • Prior experience in DR / Business Continuity planning.
  • Exposure to ITIL framework is preferred.
  • Requires strong technical aptitude, creativity, and ability to research and solve complex issues.
  • Requires strong organizational skills.
  • Experience documenting, project tracking, and management reporting.
  • Familiar with standard concepts, practices, and procedures within IT and Purchasing. Performs varied tasks.
  • Ability to effectively communicate issues and resolutions to all levels of the organization.
  • Ability to work both alone and as part of a team with established standards.
Working Conditions
  • Productively work in a hybrid work environment, which consists of 2 mandatory 'all-in' days, 1 variable day, and 2 virtual days.
  • Business casual work environment.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Positive mindset, fearless to ask questions and push against status quo.
  • Ability to drive projects to completion on time.
  • Strong desire to work in a collaborative team-driven environment.
Physical Requirements
  • Sit and/or stand for long periods of time.
  • Able to lift up to 50 lbs.
  • Use of hands and fingers extensively.
  • Work on a computer 5 – 10 hours a day.