Cloud Reliability Engineer

3 days ago

Charlotte, North Carolina, United States Saxon Global Full time
Job Summary

This position is responsible for designing, developing, and implementing cloud-based technologies to improve reliability and observability. The ideal candidate will provide technical expertise on complex projects and advanced troubleshooting of existing cloud technology for use by the department.

Key Responsibilities
  • Implement software solutions to improve reliability and observability
  • Perform technical implementations for our CaaS / PKS platform
  • Migrate workloads from on-prem / off-prem cloud
  • Recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability
  • Collaborate with a growing team of Cloud Engineers and the Cloud Ops team to develop and support Charter IT Cloud Strategy
  • Implement security best practices and initiatives throughout all layers of the Cloud model
  • Operate in an on-call environment
  • Analyze, troubleshoot, and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure
  • Help define and drive out best practices for monitoring, security, and platform reliability
Requirements
  • Ability to read, write, speak, and understand English
  • Proven experience with the VMWare suite of products
  • Proven experience with managing both physical and virtual infrastructure
  • Experience with multiple operating systems (e.g. Windows and Linux)
  • Hands-on experience in one or more cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.)
  • Familiar knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
  • Ability to script in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
  • Familiar with CI/CD experience with Puppet, Ansible, Jenkins
  • Experience managing monitoring and alerting tools
  • Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
  • Experienced with firewalls, routing, and load balancing
  • Skilled in troubleshooting methodologies
  • Excellent written and oral communications, including technical documents, and process documents
  • Attention to detail and excellent organizational skills
  • Ability to contribute independently as well as be a team player
  • Experience managing small projects
  • Self-starter, ability to manage tasks with little supervision
Education

Bachelor's degree in Computer Science or related field, or equivalent experience

Preferred Qualifications
  • VMware System Administration experience 5+
  • TKGI Enterprise Pivotal Container Services 2+
  • VMware NSX-T 2+
  • vROPs, Log Insight, vRNI, vRIL 3+
  • Cisco networking 3+
  • Firewall configuration management 3+
  • Load Balancer configuration management 3+

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