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Team Lead

2 months ago

Short Hills, New Jersey, United States Quality Talent Group Full time
Tempur-Pedic Team Lead

As a key member of our team, the Tempur-Pedic Team Lead plays a vital role in providing exceptional customer service while selling and marketing our premium products. This individual will also serve as a member of management when the Store Manager is unavailable, taking on responsibilities such as opening and closing the store, and covering management duties.

Key Responsibilities:
  • Leadership and Supervision: Support management in overall store leadership and supervision, ensuring a positive and productive work environment.
  • Brand Awareness and Advocacy: Drive brand awareness and advocacy to exceed projected store goals, collaborating with local partners to raise awareness across the region.
  • Associate Development: Aid in recruiting, hiring, and monitoring the development of store associates, fostering a culture of growth and excellence.
  • Customer Experience: Serve as an example in providing a premium customer experience, building relationships with consumers, and ensuring their satisfaction.
  • Visual Merchandising and Brand Presentation: Support management in maintaining high standards of visual merchandising and brand presentation, ensuring a cohesive and appealing store environment.
  • Financial Management: Ensure financial objectives and controls are consistently and correctly managed, maintaining a high level of financial acumen.
  • Store Operations: In the absence of store management, provide leadership necessary to ensure the store consistently operates to Tempur-Pedic standards.
  • Culture and Collaboration: Foster and support a collaborative and open environment across all areas of the company, promoting a culture of teamwork and excellence.

Tempur Sealy is an Equal Employment Opportunity and Affirmative Action employer, committed to providing equal employment opportunities to all employees and applicants for employment, and prohibiting discrimination and harassment of any type based on protected characteristics.

Requirements:
  • Education: Bachelor's degree preferred.
  • Experience: 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products.
  • Sales Skills: Strong sales skills in a consultative environment, with the ability to effectively lead, direct, and train others in a store setting.
  • Leadership and Teamwork: Demonstrated ability to effectively lead and direct others, with a strong team player mentality.
  • Flexibility and Adaptability: Flexibility in work schedule reflecting the needs and patterns of store hours, with the ability to adapt to changing circumstances.
  • Technical Skills: Fluency with current retail software/computer systems, with the ability to effectively utilize technology to drive sales and customer satisfaction.