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Senior Quality Assurance Specialist

2 months ago

Jacksonville, Florida, United States Triad Financial Services, Inc. Full time
Senior Quality Assurance Analyst

Triad Financial Services, Inc. is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Senior Quality Assurance Analyst to join our team.

Key Responsibilities:
  • Evaluate the adequacy and compliance of systems, operations, and practices against regulation and company documentation.
  • Provide project or technical support in the development, analysis, and maintenance of systems, software, processes, products, or equipment.
  • Set up complex test scenarios to simulate various environments involving many varied systems.
  • Collaborate with other analysts to ensure collaboration and best practices are used, while taking direction from lead analyst and management on work assignments.
  • Create automated test cases integrated into Azure DevOps Content and Systems QA.
  • Execute tests and document detailed results.
  • Ensure execution of the most current Quality Assurance practices across the IT department.
  • Create and execute test strategies of products that verify enhancements meet business requirements and user expectations.
  • Identify and effectively communicate quality risks and mitigation strategies so the appropriate measures can be taken.
  • Detect and catalog defects with appropriate detail so they can be resolved quickly and effectively.
  • Create and run manual and automated tests on our product to ensure any new functionality does not negatively impact the end user experience.
  • Proactively engage in professional learning regarding the QA and Software Testing industry to strengthen individual contribution to the team.
  • Collaborate with Software Development and Project Management team members to verify products retain a high-quality standard among our users.
  • Collaborate with Line of Business UAT resources to ensure applicable user acceptance testing prior to deployment.
  • Document and communicate test results to project team and management to facilitate a decision for release.
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources, and meetings in an effective and timely manner, and demonstrating respect for others.
  • Ability to write scripts for automated testing.
  • Experience documenting regression testing plans and regression testing.
Requirements:
  • Previous experience (2+ yrs.) in Mortgage Technologies such as Encompass, Empower, MSP, LandGorilla, nCino Mortgage Suite, LendingPad, Floify, etc.
  • Previous experience (3 yrs.) of Quality Assurance Testing.
  • Bachelor's degree in liberal arts and sciences or computer engineering; or equivalent combination of education and relevant experience.
  • Certification from a Professional Organization specific to Software Testing, or Quality Assurance, preferred.
Preferred Qualifications:
  • Understanding of contemporary quality management principles and practices and the ability to apply them to a wide variety of projects in a fast-paced business environment.
  • Mortgage Originations and Servicing industry and systems experience.
  • Knowledge of methodologies such as Six Sigma or Total Quality Management.
  • Knowledge of functionality, compatibility, usability, reliability, exploratory, load/stress testing practices.
  • Ability to create and execute QA and testing processes on systems, networks, hardware, and software.
  • Previous work in an Agile SCRUM environment.