Administrative Support Specialist
3 weeks ago
Company Overview:
Gwen Brooks - State Farm Agent is a leading insurance agency dedicated to providing exceptional customer experiences. As an Office Manager, you will play a crucial role in equipping our agency to achieve its goals and empowering our team to deliver outstanding results.
Estimated Salary: $55,000 - $65,000 per year based on experience and qualifications.
Job Description:
We are seeking a highly organized and detail-oriented individual to fill the role of Office Manager. In this position, you will be responsible for establishing strong customer relationships, providing prompt and accurate service, and using a customer-focused approach to educate customers about insurance options. You will also ensure that the office is well-maintained and equipped to meet customer needs and market relevant products.
Responsibilities:
- Establish and maintain positive customer relationships through regular communication and follow-up.
- Provide exceptional customer service, responding to inquiries and resolving issues promptly and professionally.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a clean and organized workspace, ensuring that the office is well-equipped to meet customer needs.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Highly organized and detail-oriented with the ability to multitask and prioritize tasks effectively.
- Experience in sales and customer service preferred.
- Proactive problem-solving and analytical skills.
- Able to work collaboratively as part of a team and build strong relationships with colleagues and customers.
Benefits:
- Competitive salary and bonus structure.
- Comprehensive health and wellness benefits.
- 401(k) and Roth IRA plans with company matching.
- Paid time off and flexible hours.
- Ongoing training and development opportunities.
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