Guest Experience Associate

4 weeks ago


Rancho Cordova, California, United States Marriott International, Inc Full time

Job Summary

We are seeking a Guest Experience Specialist to join our team at Courtyard Sacramento Rancho Cordova. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences and creating memorable moments for our guests.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Deliver quality meals and provide exceptional service to our guests.
  • Share knowledge of the local area and provide recommendations to enhance the guest experience.

Requirements

  • High school diploma or equivalent required.
  • No prior work experience necessary.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Physical ability to stand, sit, and move around for extended periods.

Benefits

  • Competitive hourly rate of $18.62.
  • 401(k) plan and earned paid time off.
  • Stock purchase plan and commuter benefits.
  • Employee assistance plan and childcare discounts.

About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status.



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