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Retail Operations Supervisor

2 months ago

Fresno, California, United States Sephora USA, Inc. Full time

Position Overview:

As a Retail Operations Supervisor at Sephora, you will play a crucial role in supporting the Store Manager in managing the overall store activities, ensuring exceptional client service, and driving sales performance.

Company Mission:

At Sephora, we are dedicated to inspiring our customers and empowering our teams. We strive to create an inclusive environment where every individual is valued, and diversity is celebrated. Our goal is to redefine the beauty experience for our clients.

Your Responsibilities:

  • Operational Excellence: Assist in the daily management of store operations to guarantee a seamless client experience.
  • Sales Strategy: Collaborate with the Store Manager to devise and implement strategies aimed at boosting store sales and enhancing profitability.
  • Team Leadership: Guide and motivate a team of associates to achieve and surpass sales objectives while fostering a supportive work atmosphere.
  • Client Engagement: Ensure high levels of customer satisfaction through outstanding service and effective resolution of client concerns.
  • Store Standards: Maintain superior store conditions and uphold visual merchandising standards to reflect the Sephora brand.
  • Resource Management: Support inventory management to ensure product availability and assist in staffing decisions to optimize performance.

Qualifications:

  • Demonstrated success in a retail supervisory role.
  • 3-5 years of experience in a high-volume retail or hospitality environment.
  • Strong leadership abilities and business insight.
  • Excellent organizational and communication skills.
  • Ability to inspire and develop team members.
  • Flexible availability for retail scheduling.
  • Physical capability to lift and carry up to 50 pounds and maintain an active presence on the sales floor.

Compensation and Benefits:

The annual base salary range for this position is competitive and will be determined based on various factors including experience and qualifications. Sephora also offers a comprehensive benefits package for full-time employees, including health, dental, and vision plans, a robust 401(k) plan, paid time off, employee discounts, and more.

Join Us:

At Sephora, you will be part of a passionate team dedicated to reimagining the future of beauty. We value creativity, innovation, and personal growth, and we encourage you to bring your unique self to work.