Fleet Maintenance Operations Supervisor
1 week ago
Job Summary
Ryder is seeking an experienced Operations Supervisor to join our team in Fresno, CA. As an Operations Supervisor, you will be responsible for assisting the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location.
Key Responsibilities
- Workflow Management: Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
- Labor Management: Provides management, training and development of all personnel assigned, responsible for Performance Management of all assigned personnel.
- Customer Management: Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime.
- Asset Management: Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility.
- Quality Management: Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work.
- Financial Management: Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction.
Requirements
- H.S. diploma/GED required.
- Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required.
- Maintenance and Technical experience in a shop environment required.
- Supervisory experience preferred.
- Experience with a Shop Management System preferred.
Benefits
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Why Ryder?
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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