Guest Service Specialist

2 weeks ago


Pahrump, Nevada, United States Pahrump Hotel Partners Inc Full time
About the Job

We are seeking a motivated and detail-oriented Front Desk Clerk to join our team at Best Western Pahrump Oasis. In this role, you will be responsible for providing exceptional customer service, managing room assignments, and coordinating with various departments to ensure seamless guest experiences.

This is a fantastic opportunity to kick-start your career in the hospitality industry, with a competitive salary of $12.50 per hour and opportunities for growth and development.

Key Responsibilities
  1. Ensure accurate room assignments and maintain up-to-date records.
  2. Process guest check-outs, handle monetary transactions, and maintain confidentiality.
  3. Communicate effectively with guests, hotel staff, and management to address concerns and provide solutions.
  4. Develop a thorough understanding of local events and attractions to provide valuable recommendations to guests.
  5. Liaise with the engineering and maintenance division to coordinate guest room maintenance.


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