Help Desk Coordinator

6 days ago


Highlands Ranch, Colorado, United States Metro Screenworks Inc Full time
About the Position

We are seeking a detail-oriented Help Desk Coordinator to join our customer support team at Metro Screenworks Inc. As a key member of our support team, you will be responsible for handling customer support inquiries via phone and online platforms.

Responsibilities
  • Handle and resolve customer support tickets in a timely manner
  • Collaborate with sales reps to resolve customer issues
  • Assist with developing and implementing processes to improve customer support
What We Offer
  • An estimated salary of $45,000 - $60,000 per year, commensurate with experience
  • A dynamic and supportive work environment
  • The opportunity to grow with our company in a fast-paced industry
Requirements
  • 1+ year of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team


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