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Overnight Operations Manager

2 months ago

Wauwatosa, Wisconsin, United States Meijer Full time
About the Role

We're seeking a skilled and experienced individual to join our team as an Overnight Lead. As a key member of our operations team, you'll play a vital role in ensuring the smooth day-to-day operation of our department.

Key Responsibilities
  • Provide direction and guidance to team members on overnight operations, processes, and conditions.
  • Plan, guide, and empower team members to achieve department goals and objectives.
  • Model exceptional customer service and set an example for team members.
  • Communicate effectively with team members, assign daily work tasks, and mentor/coach to ensure customer service and sales goals are met.
  • Support training new team members, cross-train high-potential talent, and provide peer coaching on job responsibilities and standards.
  • Work with leadership to develop department schedules that focus on team member engagement, customer service, store sales, and profitability.
  • Ensure freshness of products by monitoring execution of rotation and dating policies.
  • Guide the team in compliance with food safety standards and regulations, and work in a safe manner.
  • Lead team members to ensure ordering, receiving, stocking, pricing, and product display are completed.
  • Actively create an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
What We're Looking For
  • A passion for customer service and total engagement.
  • Excellent verbal and written communication skills.
  • Retail or other customer service experience preferred.
  • Creative thinking skills and ability to influence others.
  • Ability to quickly build rapport and gain customer confidence.
  • Ability to lift, carry, push, pull, bend, and twist while handling product.
  • Experience executing plans and a positive influence to create a strong team environment.
About Meijer

Meijer is a family-owned business that has been serving people and communities for over 85 years. We're committed to helping people provide for themselves and their families, and we're proud to be a multi-billion dollar retailer with over 70,000 employees across six states.

We're an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We're committed to treating all persons with dignity and respect, and we're dedicated to creating a workplace where everyone feels valued and supported.