Sales Floor Department Supervisor
1 week ago
Lowe's is seeking a highly skilled Sales Floor Department Supervisor to lead and enable a team of associates to deliver exceptional customer experiences in our stores.
This role is responsible for coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage. The Sales Floor Department Supervisor will work closely with leaders to identify best practices and communicate them to the team in a way that inspires engaging, customer-focused behavior and goal attainment.
Key Responsibilities- Lead and enable a team of associates to deliver exceptional customer experiences
- Coach and train associates to improve performance and achieve goals
- Delegate tasks and manage performance to ensure adequate department coverage
- Work closely with leaders to identify best practices and communicate them to the team
- Supervise associates in other departments as needed to meet store demands
- High School Diploma or equivalent and 3 years of experience in a retail environment or 5 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor)
- Experience providing direction or supervision to teams
- Experience supporting or participating in the process of training, mentoring, and developing associates
- Experience working cross-functionally
- Experience using Microsoft Office Suite
- Ability to obtain sales-related licensure or registration as may be required by law
- 3 years of retail customer service experience
- 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor)
- Experience in a leadership role with direct report responsibility
- Experience working in the home improvement retail sector
- Experience working in a fast-paced, dynamic retail environment
- Experience in a key carrying role with manager-on-duty responsibilities
- Experience using store computer systems
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
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