Level 3 Helpdesk Specialist
5 hours ago
We are seeking a highly skilled and experienced Level 3 Helpdesk Engineer to join our team at Alinco IT. As a key member of our technical support team, you will be responsible for providing expert-level technical support and resolution of complex IT issues.
About the Role:- Provide technical support and resolution of escalated IT issues
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
- Participate in on-call rotation to provide after-hours support
- 5+ years of experience in IT technical support
- Microsoft certifications (MCSE, MS-100, MS-101, MS-500, AZ-104, AZ-500)
- VMware certifications (VMware Certified Advanced Professional, Network Virtualization, Design, Deploy, Network)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary ($34 per hour) + KPI-based performance bonus
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Level 3 Helpdesk Specialist
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