Store Support Lead

1 week ago


Rockford, Michigan, United States Wild Bill's Tobacco Full time
Job Description

We are seeking an experienced Assistant Store Manager to join our team at Wild Bill's Tobacco. This is a challenging and rewarding opportunity for individuals who are passionate about delivering exceptional customer service and driving sales performance.

About the Role

The successful candidate will be responsible for managing store employees, maintaining a safe and clean store environment, and providing excellent customer service. You will work closely with the Store Manager to drive business growth and develop strategies to improve sales and revenue.

Key Responsibilities
  1. Manage Store Employees: Recruit, interview, select, and retain store employees.
  2. Maintain a Safe and Clean Store Environment: Ensure the store operates smoothly and efficiently, including managing inventory, monitoring expenses, and scheduling employees.
  3. Provide Excellent Customer Service: Handle customer inquiries and complaints, resolve issues, and ensure a positive shopping experience for all customers.
Requirements

To be considered for this role, you will need:

  • Excellent Leadership Skills: Proven leadership experience, with a track record of success in managing teams and driving results.
  • Sales Acumen: A strong understanding of sales principles and a proven track record of driving sales growth.
  • Communication Skills: Strong written and verbal communication skills, with the ability to effectively communicate with customers and colleagues.
  • Math Skills: Basic math skills, with the ability to accurately manage cash handling and inventory.
Benefits

We offer a competitive salary package, including:

  • $45,000 - $60,000 per annum: Salary range dependent on experience.
  • Health Insurance: Comprehensive health insurance package.
  • Paid Time Off: Generous paid time off policy.
  • Merchandise Discounts: Exclusive discounts on merchandise.


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