Customer Service Representative

4 weeks ago


Pittsburgh, Pennsylvania, United States U-Haul Full time
Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team

Key Responsibilities:
  • Provide top-notch customer service to our valued customers, ensuring their needs are met and exceeded.
  • Operate U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and safety.
  • Answer questions and educate customers on products and services, promoting U-Haul's exceptional service.
  • Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
  • Install hitches and trailer wiring, demonstrating expertise and attention to detail.
  • Fulfill propane and drive a forklift, showcasing versatility and adaptability.
  • Participate in ongoing continuous education through U-Haul University, staying up-to-date on industry best practices.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to provide a healthy work environment for our team members, and we will not hire or re-hire individuals who use nicotine products in states where this practice is prohibited.



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