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Dental Office Manager

2 months ago

Mechanicsville, Virginia, United States Aspen Dental Full time
About the Role

We are seeking a highly skilled and experienced Dental Office Manager to lead our office operations and support our doctors in creating lasting impressions and building trust and loyalty with patients.

Key Responsibilities
  • Provide Exceptional Patient Service: Deliver compassionate and personalized care to patients, ensuring their needs are met and exceeded.
  • Consult with Patients on Treatment Options: Collaborate with the clinical team to provide patients with informed treatment options and ensure high-quality care.
  • Lead and Develop the Office Team: Hire, train, and manage a team of staff to ensure seamless office operations and exceptional patient experiences.
  • Drive Business Results: Review monthly business performance, manage profit and loss, and develop strategies to increase profitability and drive business growth.
  • Facilitate Daily Huddles: Lead daily team meetings to set expectations, optimize patient experience, and drive business performance.
Requirements
  • Leadership Experience: Minimum one year of managing a team of direct reports.
  • Sales or Sales Management Experience: Proven track record of success in sales or sales management.
  • Education: High school diploma or equivalent; college degree preferred.
  • People-Centric Leadership: Motivate and inspire others to deliver exceptional results.
  • Strong Communication and Interpersonal Skills: Build rapport with patients of all ages and backgrounds.
  • Analytical Thinking: Leverage data to drive business decisions and improve patient outcomes.